Ensuring the Office of The Royal Highness The Sultan of Terengganu is a department which practices quality environmental in line with its vision to uphold the Terengganu Royal Institution as a highly respected institution.
Culturing the working environment in the Office of The Royal Highness The Sultan of Terengganu a quality environment in order to provide the best service and maximum comfort to His Royal Highness The Sultan of Terengganu, Her Royal Highness The Sultanah of Terengganu and Duli Yang Teramat Mulia Yang DiPertuan Muda Negeri Terengganu ( The Crown Prince)
Employees of the Office of His Royal Highness The Sultan of Terengganu are committed in creating a clean, comfortable, safe and conducive working environment to produce innovative and productive officers and staffs
To ensure the Quality Environment System always being a continuous practice to warrant effectiveness of the organization applicable and coincide with the objectives of the Office that lead to :-
Enhencing the professionalism in management and administration of the Palace Institution as well as fostering a cooperative culture through participation of all staffs in accomplishing the whole affairs, whether formal or informal, of Kebawah Duli Yang Maha Mulia Sultan Terengganu
Fostering a knowledgeble culture, faith and charity towards producing mukmi and visionaries officers and staffs in order to convey satisfaction to Kebawah Duli Yang Maha Mulia Sultan Terengganu, and
Practicing corporative, systematic and safe management in managing and administering the Palace Institution